Who we are
Our website address is: https://arbrotherswineshop.com.
Information We Collect
We may collect and process the following types of personal data:
Personal Identification Information
- Name
- Email Address
- Postal Address
- Phone Number
- Payment Information (such as credit card details)
Automatically Collected Information
We may also collect certain data automatically when you visit our Website, including:
Pages you viewed on the Website
IP address
Browser type
Operating system
Referring website
Date and time of your visit
How We Use Your Information
We may use the information we collect in the following ways:
To comply with legal obligations: We may use your data to comply with legal requirements, resolve disputes, and enforce our agreements.
To process transactions: We may use your personal data to process orders and payments for wine and liquors you purchase from our Website.
To communicate with you: We may use your email address or phone number to send order confirmations, shipping updates, promotional offers, or other
information related to our products and services.
To improve customer service: Your feedback and data help us enhance our customer service and product offerings.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Consent: You consent to the collection and use of your data when you make purchases, sign up for newsletters, or interact with us in other ways.
- Contractual Necessity: Processing your data is necessary to fulfill a contract with you, such as completing your orders.
- Legal Obligation: We may process your data to comply with legal obligations, such as tax or regulatory requirements.
- Legitimate Interests: We may use your data for legitimate business interests, such as improving our services or marketing our products, as long as these interests do not infringe on your rights.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your personal data with third-party service providers to assist us in operating the Website, conducting our business, and providing services to you, including:
- Payment processors: To process payments securely.
- Shipping and logistics providers: To deliver products to your address.
- Email marketing services: To send promotional emails or updates (if you have consented to receive them).
We require these third parties to handle your data in compliance with applicable data protection laws, including the GDPR.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes. For example, we may retain transaction data for tax or legal compliance purposes.
Your Data Protection Rights
Under the GDPR, you have certain rights regarding your personal data, including:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete information we hold about you.
- Deletion: You may request that we delete your personal data, subject to certain conditions.
- Restriction of Processing: You have the right to request a restriction on the processing of your personal data under certain circumstances.
- Data Portability: You have the right to request your data in a structured, commonly used, and machine-readable format.
- Object to Processing: You have the right to object to the processing of your data for direct marketing purposes.
To exercise any of these rights, please contact us using the contact details provided below.
Security of Your Information
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission over the internet or electronic storage method can be guaranteed 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
International Data Transfers
If you are located outside Nepal and choose to provide your information to us, please note that we may transfer your personal data to Nepal or other countries. By using our Website, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
AR Brother Wine Shop
Email: [email protected]
Address: Kalikachowk, Annapurna 02 Kaski, Pokhara, Nepal